IT service management is considered to be the backbone of any organization. It increases the visibility of all the services and gives control of the data. It is the art of implementing, delivering and supporting IT services in a structured, compliant, and standardized manner.
There are many ITSM solutions available in the market. But in the ever-evolving technological world, we have to go beyond managing the services. We have to look how we can transform your business to be better suited for tomorrow, and what we bring to you is “ServiceNow”, a platform as a service (PAAS), which is complete cloud-based platform solution. Servicenow not only manages your IT services, but it also helps you develop and make your business grow. All the essentials of an IT service delivery and beyond is what ServiceNow provides. It also gives the freedom to integrate with 3rd party tools, which makes it’s even more lucrative option.
The key modules that ServiceNow provides are :
- ITSM (IT service management)
- ITOM (IT operations management)
- ITBM (IT business management)
- SAM (Software asset management)
- SO (Security operations)
- GRC (Governance, Risk, and Compliance)
- CSM (Customer Service Management)
- HRSD (HR service delivery)
Want to know how we can transform your business.